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At PocketHustle ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. PocketHustle is a multi-sport tournament management platform covering various sports including snooker, pool, table tennis, chess, lawn tennis, darts, and other skill-based sports. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1. Personal Information

Name, email address, and phone number
Date of birth (for age verification)
Profile information and preferences
Payment information (processed securely through third-party payment processors)
Bank account details (for withdrawals)

1.2. Account Information

Username and password
Account activity and transaction history
Wallet balance and transaction records
Tournament participation history (across all sports)
Match statistics and performance data (sport-specific and aggregated)
Sport preferences and playing history
Multi-sport rankings and achievements

1.3. Usage Data

Device information (device type, operating system, unique device identifiers)
IP address and location data
App usage patterns and interactions
Crash reports and performance data

1.4. Content You Provide

Comments and messages on matches
Gift messages and sponsorship descriptions
Profile photos and other uploaded content

1.5. Push Notification Tokens

Device tokens for push notifications
Notification preferences and settings

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1. Service Provision

To create and manage your account across multiple sports
To process transactions (deposits, withdrawals, gifts, sponsorships, tournament fees)
To provide tournament management and match information for all supported sports
To facilitate tournament registration and participation across different sports
To enable gift sending and sponsorship features
To manage prize pool distribution
To provide live streaming services (YouTube integration) for all sports
To track player statistics and maintain leaderboards (sport-specific and cross-sport)
To provide sport-specific tournament rules and regulations
To coordinate multi-sport tournament schedules

2.2. Communication

To send you transactional notifications (tournament results, payment confirmations, prize winnings)
To send push notifications about matches, tournaments, and account activity
To notify you about upcoming tournaments and registration deadlines
To respond to your inquiries and provide customer support
To send important updates about our services and terms

2.3. Security and Fraud Prevention

To verify your identity and prevent fraudulent activity
To detect and prevent unauthorized access to your account
To comply with legal obligations and regulatory requirements

2.4. Service Improvement

To analyze usage patterns and improve our services
To personalize your experience
To develop new features and functionality

2.5. Legal Compliance

To comply with applicable laws and regulations
To respond to legal requests and court orders
To protect our rights and the rights of our users

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1. Service Providers

Payment processors (Paystack) for transaction processing
Cloud hosting and storage providers
Analytics and performance monitoring services
Push notification services

3.2. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.3. Legal Requirements

When required by law, court order, or government regulation
To protect our rights, property, or safety
To prevent fraud or other illegal activities

3.4. Public Information

Profile information you choose to make public (name, profile photo)
Comments and messages posted on public match pages
Tournament participation and results

3.5. With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

4. Data Security

4.1. Security Measures

We implement industry-standard security measures to protect your information
All data is encrypted in transit using SSL/TLS
Sensitive information (passwords, payment data) is encrypted at rest
Access to personal data is restricted to authorized personnel only

4.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials
We recommend using strong, unique passwords
Enable two-factor authentication if available
Notify us immediately of any unauthorized access

4.3. No Guarantee

While we implement security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Data Retention

5.1. Retention Period

We retain your personal information for as long as your account is active
Transaction records are retained for at least 7 years as required by financial regulations
Deleted account information may be retained in backups for up to 90 days

5.2. Deletion

You can request deletion of your account and personal data
Some information may be retained for legal or regulatory purposes
Public comments and content may remain visible even after account deletion

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1. Access

Request access to your personal information
View your account data and transaction history through the App

6.2. Correction

Update your profile information through the App settings
Request correction of inaccurate information

6.3. Deletion

Request deletion of your account and personal data
Note that some information may be retained for legal purposes

6.4. Data Portability

Request a copy of your data in a portable format.

6.5. Opt-Out

Opt out of marketing communications (transactional messages cannot be opted out)
Adjust push notification preferences in App settings

6.6. Withdraw Consent

Withdraw consent for data processing where applicable
Note that withdrawal may affect your ability to use certain features

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately. If you believe we have collected information from a child, please contact us.

8. Third-Party Services

8.1. Payment Processors

Payment transactions are processed by Paystack
Paystack's privacy policy applies to payment data
We do not store full credit card or bank account numbers

8.2. Analytics

We may use analytics services to understand app usage
These services may collect anonymous usage data

8.3. Links to Other Services

Our App may contain links to third-party websites or services
We are not responsible for the privacy practices of third parties
We encourage you to review their privacy policies

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information is protected in accordance with this Privacy Policy.

10. Push Notifications

10.1. Notification Types

Transaction notifications (payments, prize winnings, withdrawals)
Match and tournament updates
Tournament registration reminders
Account activity alerts
Marketing communications (if you opt in)

10.2. Managing Notifications

You can manage notification preferences in App settings
You can disable push notifications through your device settings
Transactional notifications may not be disabled for security purposes

10.3. Device Tokens

We store device tokens to deliver push notifications
Tokens are removed when you uninstall the App or disable notifications

11. Cookies and Tracking Technologies

11.1. Usage

We use cookies and similar tracking technologies to:

Maintain your session and authentication state
Remember your preferences
Analyze app usage and performance

11.2. Control

You can control cookies through your device settings, but this may affect app functionality.

12. Changes to This Privacy Policy

12.1. Updates

We may update this Privacy Policy from time to time.

12.2. Notification

Material changes will be notified through the App or via email.

12.3. Last Updated

The "Last Updated" date at the top indicates when changes were last made.

12.4. Acceptance

Continued use of the App after changes constitutes acceptance of the updated policy.

13. California Privacy Rights (If Applicable)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt out of the sale of personal information
Right to non-discrimination for exercising privacy rights

Note: We do not sell personal information.

14. GDPR Rights (If Applicable)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: privacy@pocketshustle.com
Support: support@pocketshustle.com
Website: pocketshustle.com
Company: POCKET HUSTLE LIMITED
Location: Abia, Nigeria

We will respond to your inquiry within 30 days.